Our goal is to provide the expertise and the financial software solutions veterinarians need to achieve their financial goals. Let us know if you plan to sell to a DVM or non-DVM entity, or to buy a practice.
The process of selling your veterinary practice is not without cost or risk. Determining why you want to sell your practice and assessing your readiness to do so can help you answers the questions of "when should I sell my veterinary practice?", and "what do I hope to achieve in a sale?".
One of the first things we ask practice owner clients and prospects is a) why are you considering a sale? A related, but equally important question is b) why are you considering selling now?
The process of selling your practice is, just that, a process. And it’s not without cost. In that process you face risk, uncertainty and potential failure.
To complete the tasks necessary to create the optimum outcome you will need to spend your time and energy on something other than treating your patients. Many of the tasks you will need to accomplish will be less than exciting, if not drudgery. Even if you have third parties working on your behalf, you will need to oversee their efforts.
At the end of the day, you may potentially find yourself, and your lawyer negotiating against an experienced buyer who knows all the tricks to capture value in a transaction. It is possible to persevere, but it is not a process to be taken on without good reason. So…
There are myriad individual reasons, but we broadly think the following questions are the most important to answer before you embark on a sale of your veterinary hospital or practice
If you could remove all the administrative work that comes with owning a practice, would you enjoy practice medicine more, or less? Would that be an all-day enjoyment, or a morning only enjoyment? How many years, or months would you like to continue under these circumstances? Thinking through where you stand on this question is critical.
Here I’m talking about the nuts and bolts – the performance reviews of your staff, the recruiting and hiring of new staff, the financials, monitoring cash flow, marketing and payroll etc.
As you can imagine, there is significant variation across the market in how individual practices are run, the technologies they use, how they are staffed, how they are supplied. How do you think your hospital stacks up relative to others?
You may know that your operations are relatively superior because you have full control over all the details, and access to points of comparison. Or you may believe there is room for improvement. Either way, running a practice is work. Some individuals will be better than others.
Take a second to picture yourself in five years after you have sold your practice. Perhaps you are in front of a class-room of clinicians explaining how to perform a particularly cutting-edge surgery. Or maybe you are on the road visiting a hospital in your region for which you have clinical directorship. Maybe in the water of a pristine beach paddling into a swell.
Whatever it is, this vision is important to develop – both as a motivational tool, but also as a beacon, or a true north (as they say in Silicon Valley) to help you successfully navigate the sale process.
These questions are critically important to uncover your motivation and goals for a sale. However, you can take some comfort in knowing that no matter how you have answered them, there is a buyer for your practice if you choose to proceed with a sale.
Once you have thought through some of these critical questions, it is important to ask another question: Why sell now? You may have some near to medium term flexibility around timing your exit.
The following are key considerations with respect to timing a sale.
This is a complex question that we think of in terms of near, and medium-term market dynamics. A useful parallel to the market for veterinary practices is the stock market. There are good times to buy into the stock market (mid 2009, for instance) and good times to sell out of the market (late 2007, for instance).
Identifying these times, or “timing the market” is difficult. Even the professionals are wrong more often than they are right. If you hope to maximize your proceeds by timing your practice sale to hit an expected market peak in a certain month, or year (the near-term), you are just as likely to be wrong, as you are to be right.
The veterinary services market, like the stock market, is likely to move up and down in the short-term in unpredictable ways, however, in the medium term there are systemic factors driving consolidation in veterinary services (as we’ve discussed in other areas) that should keep practice sale valuations robust. For this reason, we believe it is better to take stock of your readiness for a sale, and let that analysis guide your perspective on timing.
It may be possible to identify and complete near-term investments in capital or staff to change the trajectory of growth in your practice. While a buyer will want to hear about the plans you have, she is unlikely to give you credit for these improvements unless you have invested to realize them. The good news is that once you have made investments, a good Advisor should be able to get you valuation credit if the impact of the investments can be identified in your recent financials.
Consider what Key Performance Indicators (KPIs) you have collected to demonstrate sustainable growth or operational excellence in your practice. Examples of metrics that demonstrate performance include revenue growth drivers (growth in price, growth in patient volume, growth in product / service mix, the number and percent of recurring patients, and your average transaction value.
When you initiate a practice sale process, you will want to have these metrics available and accurate through time. Having easy access to these and other metrics also shows that you have collected and analyzed your KPIs, indicating to a potential buyer an operational focus that can help you stand out.
To complete the sale, you will need to produce all contracts and licenses associated with your practice. You will want to make sure you have ready access to all of these documents.
The right team makes all the difference. Have you done your homework on potential Transition Advisors, lawyers and other professionals that can help you complete a sale? Seek advisors that you can trust, and that are competent.